Jeppesen FliteSupport Services

Customized Trip Planning, Dispatch and Fueling solutions available when you need them

FliteSupport Services provides tailored, flexible trip support solutions to meet your unique international trip planning, dispatch and fueling needs. Our 24/7 team works with you to build and execute a plan to support worldwide operations, and augment your flight department with decades of expertise. We fill any necessary gaps to make your operations more capable and efficient.

Our global reach makes the difference

When you choose Jeppesen, you have a partner with friends all around the world. We offer comprehensive international trip planning services with experts who can help you build and track flights and trips from inception to execution.

International trip planning services and features

  • Itinerary and route planning, flight planning and filing, weather and NOTAMs
  • Overflight and landing permits, airfield slots, customs notifications and eAPIS
  • Ground handling, fuel and security
  • Hotel, ground transportation, catering and travel services
  • Regulatory support
  • Jeppesen handler network, featuring the best handlers in the business, world-class service and established credit
  • ITP operation centers that span the globe, providing customers with regional expertise and worldwide capabilities
  • Convenient web portal, offering secure, up-to-date access to trip information and status
  • Line-item invoicing that makes charges easy to view and understand
  • Unique pricing solutions, such as sector pricing, that provide standardized service with predictable fees

Jeppesen Personal Assistant

Your flight crews stay connected with operations personnel through the Personal Assistant mobile app. Personal Assistant works with Operator to provide essential flight information in a quick-reference format. Flight crews are alerted when new trips are assigned or change and can see at-a-glance: assigned flights, aircraft type, trip status, crew and passenger information, weather and more. Pilots can also enter flight and logbook times, which are automatically uploaded to Operator. Personal Assistant also works with International Trip Planning Services.

No surprises on fuel – or anything else in your bill

Since we have established credit with vendors worldwide, you can enjoy credit that pays your vendor fees at the time of service. We will streamline payment for you by rebilling you for vendor fees such as FBOs, airport fees, handlers, hotels, caterers, and other charges. Your crew avoids airfield payment difficulties and delays, saving time and frustration, while a line-item invoicing option provides detail about each transaction to facilitate budgeting and reporting.

Working with us, you gain the pricing power of the world’s largest reseller of fuel and benefit from:

  • Instant fuel availability information for more than 3,500 airfields
  • Fuel, dispatch and pricing quotes, 24/7
  • Online ordering with customer-specific pricing
  • All-inclusive pricing, with no surprises on your invoice

Flight and trip support tailored to fit

We can work with you to develop solutions that fit your unique needs and operational structure. We are dedicated to helping you and your crew reduce workload and improve efficiency so you can focus on flying and running your operation.

Unmatched dispatch support and expertise

You can trust us to deliver customer service with skill that is unparalleled in the industry. All Jeppesen dispatchers have airline experience, hold FAA Part 121 dispatcher certificates, and offer best-in-class service. Working together, we can create a dispatch process that follows your policies and government regulations. Our web portal allows you to track and access flight documents and status easily.

  • View all flights from a single page
  • Download, email or fax trip information quickly from a central location to anywhere in the world
  • Easily upload flight plans into your FMS

Additional resources

Here is more detailed information about this product and what it can do for you.

Want to know more?

Learn more about how FliteSupport Services can be a solution for your operation or set up a live demo by contacting us using the button below.