Dispatch Solutions

Reduce operational cost and disruption risks with our cutting-edge flight planning dispatch products and services

Dispatch Products

When it comes to dispatch, you need accurate, timely data that you can depend on for maximum efficiency and safety. When you use our Dispatch Products, rest assured you’re using the most state-of-the-art, reliable and trusted solutions available. Dispatch Products include a comprehensive portfolio of dispatch support tools – Jeppesen Dispatch, Weather, NOTAM, Weight and Balance, and Receiver Autonomous Integrity Monitoring (RAIM).

Jeppesen Dispatch

Jeppesen Dispatch is the ultimate solution for seamless operations and efficient flight planning.

Learn more

Jeppesen/DW International RAIM

Receiver Autonomous Integrity Monitoring (RAIM) is a technology developed to assess the integrity of signals in a GPS receiver system. It’s particularly important in safety-critical GPS applications used in aviation navigation. RAIM enabled GPS can be certified as a primary means of navigation in transoceanic flights, as well as for supplemental navigation in domestic flights enroute or in non-precision approaches.

RAIM meets the demands of area navigation (RNAV) and Required Navigation Performance (RNP) specifications to facilitate more efficient design of airspace and procedures, which may result in improved safety, access, capacity, predictability, operational efficiency and environmental conditions. Specifically, improved access and flexibility for point-to-point operations help enhance reliability and reduce delays by defining more precise terminal area procedures. They also can reduce emissions and fuel consumption.
RAIM and RNAV procedures provide benefits in all phases of flight, including departure, enroute, arrival, approach and transitioning airspace. For example, RNAV Standard Terminal Arrivals Routes (STARs) can provide the following:

  • Increase predictability of operations
  • Reduce controller/aircraft communications
  • Reduce fuel burn with more continuous vertical descents
  • Reduce miles flown in Terminal Radar Approach Control (TRACON) airspace
  • Reduce interaction between dependent flows in multiplex airspace

Jeppesen flight planning includes integrated RAIM reports. Jeppesen also offers a unique ‘watch’ service where a customer’s list of airports can be stored and compared to the GPS NOTAMs as they are issued, thereby providing a regular warning system to which their dispatchers can refer without the need to submit a flight plan to the tool.  The Jeppesen/DWI system also conducts its RAIM analysis using an algorithm that is ‘more conservative’ than the actual FMS algorithms so they do not need to be obtained by the FMS manufacturers. It also now offers a RAIM web interface for non-flight planning customers.  We also offer a regularly scheduled RAIM service that automatically conducts the analysis and sends an email to the customer with selected airports and forecasted outages, depending on the aircraft.

Required Navigation Performance

Jeppesen can help you chart the most economical course to implement RNP operations that reduce fuel consumption, emissions and noise. We provide a complete Performance Based Navigation program that includes Federal Aviation Administration (FAA)-qualified AC90-101 consultants, RNP and RNAV flight procedure design that takes maximum advantage of your fleet, and analysis of your fleet missions and route structure to map and optimize RNP implementation strategy. Specifically, RNP provides:

  • RNP readiness assessment to determine current status and potential
  • Step-by-step guidance
  • Design, validation, test, coding and delivery of procedures
  • OEM coordination to provide modifications, certification, op specs and manual revisions
  • Supplier and contractor service management for your project
  • Pilot and Dispatch training program development
  • RNP procedure/data comparison/validation
  • RNP procedure delivery integrated into NavData files

Dispatch Services

Flight Dispatch Services provide global flight planning support for all phases of flight that are regulatory compliant and customized to each customer’s unique operation. Our 24/7/365 team works with you to fill any operational gap to enable your business to be more efficient and risk adverse. We bring decades of industry competitive expertise along with exceptional service delivery.

Customized Best-in-Class Service

Flight Dispatch Services are responsive, personalized and follow procedures that are unique to the customer’s operation and specific dispatch needs. We solve aviation’s most complex tasks and remove operational burdens to streamline the flight planning process.

Enhanced Resource Management Support

  • Continuous flight dispatch support takes the burden off over-scheduled crew or operations staff required to multi-task. This can also result in reduced turnover and retraining costs.
  • Operational efficiency is increased when mission planning and dispatch are outsourced as crew and pilots can concentrate on core functions instead of diverting attention to self-manage flight planning tasks and disruptions.
  • Dispatches are key decision makers for the operational part of the flight, streamlining the flight planning process and reducing the number of touch points.
  • After-hours and back-up support ensures business continuity and only having to pay for what you need.
  • Customers who buy this service do not need to purchase a flight planning solution or other dispatch related product thus reducing investment spending and operational costs.

Extraordinary Service Delivery

  • Accessible and immediate support. Personalized dedicated account assistance available, with multilingual personnel available to meet your diverse needs.
  • Scalable offerings to rapidly adjust to changing environments for all your flight operations requirements. Customizable services to meet your unique demands and operational structure.
  • Comprehensive ground handling, fueling and security arrangements, in addition to hotel, ground transportation, catering and general travel services.
  • After-hours and back-up support to enhance your flight department and alleviate resource constraints or to allow your staff and crew to focus on other aspects of the operation.
  • Strict adherence to SLAs to ensure consistent quality service delivery performance and customer satisfaction rates above industry standards.

Dispatch Expertise and Risk Mitigation

All dispatchers have extensive airline experience, hold FAA aircraft dispatcher certifications and follow strict regulatory compliant processes to mitigate risk and ensure the safety of all flights.

While handling complex route planning, dispatchers proactively take into account multiple operational factors that could impact a flight.

Ease of Use and Transparency

  • Users can effortlessly download/upload, email and fax trip information quickly from a central location to anywhere worldwide.
  • Customer-specific web portals allow complete visibility to view and track flight status, enable communications and execute rapid self-service change control and customizations.
  • Paperless flight release delivery provided by Jeppesen FliteBrief enables users to effectively manage the content and distribution of crew flight briefing packages, as well as flight status.

Partnership with World Fuel Services

  • Gain the pricing power for the world’s largest reseller of fuel
  • Instant availability of fueling at over 3,500 airfields
  • 24/7 fuel dispatch and pricing quotes
  • All-inclusive pricing — no surprises on invoices
  • Online ordering service using customer-specific pricing

Jeppesen Easy Mission Planning and Support

Jeppesen Easy Mission Planning and Support provides expert flight planning and routing services, powered by ForeFlight Dispatch, for military and government operations.

Learn more

Additional resources

Here is more detailed information about this product and what it can do for you.

Want to know more?

Learn more about how Dispatch Products and Services can be a solution for your operation or set up a live demo by clicking the button below.