How do I add coverage or TripKit to my subscription?

 

  • Enter in login credentials, accept terms & conditions, and then hit LOG IN. You will be redirected back to the homepage. From there, click again on the person icon highlighted in red below. Then click on MY SUBSCRIPTIONS.

 

 

  • After clicking on MY SUBSCRIPTIONS, navigate to the subscription you would like to add coverage to, select the SEE DETAILS chevron and then click the ADD COVERAGE button.

 

 

  • Upon clicking the ADD COVERGAE button, the system will navigate you to the Aircraft Database Details page. Contract and Term information is displayed on the top followed by all the Avionics, System ID’s and Activation Keys (if active).
  • Select Length of Coverage, ‘Until Renewal Date’ or ‘One Time’
    • To add a coverage as a One Time: which is valid for 28 days from the time of purchase.
    • To add a coverage for the remainder of the subscription period.

 

 

  • Confirm your ‘Aircraft Details’ and then select the region for which you would like to see coverage area options. You can select multiple regions or select a single region to view coverage area options.

  • System then displays the ‘Select Database Options’. You will now select the desired database option, add to cart to complete your order.

 

  • Once you have selected your coverage area, you will be shown all the coverage area options available. You can select multiple coverage areas or a single coverage. You cannot select the coverage area you may currently have.

 

  • If you try to add a coverage that is already a part of your subscription, system displays the following error messages.

 

If your cart contains one active contract and the coverages belonging to that contract, system will not allow you to add any other coverages for more than one contract at a time and display the following error message, ‘Cannot add coverages for more than one Active Contract to cart’ to avoid any date discrepancies while renewing their subscriptions.