Chart a New Course with Jeppesen Dispatch Home / Dispatch Transition Overview Learn Prepare FAQs Get Support Your success is our mission Jeppesen’s goal has always been to deliver trusted flight data with cutting-edge technology. We introduced JetPlan products to meet your needs, but in the AI-era these needs have evolved. Jeppesen has made the strategic decision to discontinue the JetPlan family—including JetPlanner and JetPlanner Pro—to focus on providing a more comprehensive, AI-ready, scalable SaaS solution: Jeppesen Dispatch. Why transition to Jeppesen Dispatch? Jeppesen Dispatch is the next generation in flight planning. Designed for commercial operators of any size, this platform equips teams with a lighting-fast engine that can generate flight plans in seconds. As a cloud-hosted, web-based application, it allows dispatchers to manage every planned and filed flight from one centralized platform—delivering a clear, real-time overview of all daily operations. The benefits of advanced flight planning technology Reduce Manual Workflows Automate repetitive planning tasks with intelligent workflows, significantly lowering labor hours per flight plan. Improve First-Time Plan Acceptance Rates Sophisticated routing and compliance logic deliver an industry-leading 99.66%1 first-attempt acceptance rate with EuroControl. Reduce IT Overhead Eliminate on-premise infrastructure management with fully managed, scalable, SaaS architecture, delivering up to 50% reduction in IT overhead compared to on-premise solutions. Make Faster, Safer Decisions Enable dispatchers and pilots to create, modify, and refile flight plans in minutes with rapid recalculation capabilities and real-time collaboration. 1Eurocontrol FF-ICE validation test in 09/2025. We are here to support you Join our informational webinars to learn how Jeppesen Dispatch will support your flight planning operations. These sessions provide in-depth product demonstrations, answer your technical questions, and outline the transition process from legacy JetPlanner products. Webinar For JetPlanner Pro Users Deep dive into advanced configuration. Register Now Webinar For JetPlanner Users Learn the basics of the new web interface. Register Now Frequently asked questions What should I do next? We encourage all JetPlanner and JetPlanner Pro users to join our webinar to gain a better understanding of the transition process to Jeppesen Dispatch. Separately, in the coming months, your Jeppesen Account Director or Customer Success Manager will contact you to initiate a discussion. They will assess your current flight planning requirements and existing procedures. Based on this analysis, they will demonstrate the advantages of migrating to Jeppesen Dispatch and propose an optimal transition schedule tailored to your operation. You can also reach out to your account representative directly. If you don’t have a direct contact, please use the form below to immediately connect with a specialist. Be sure to inquire about special incentives exclusively available to JetPlanner and JetPlanner Pro customers moving to Jeppesen Dispatch. Why should I transition to Jeppesen Dispatch? Jeppesen Dispatch is the most advanced, AI-ready SaaS solution for optimized and seamless flight planning. It keeps your entire operation synchronized by providing a centralized hub for all planned and filed flights, giving dispatchers better insight into flight status and a comprehensive view of daily operations. By automating repetitive tasks, this scalable cloud-based solution allows you to manage by exception. Its ability to quickly build optimized flight plans with an exceptionally high first-time acceptance rate translates directly into significant time and cost savings. Is Jeppesen Dispatch suitable for my dispatch operations? Dispatch is already producing millions of flight plans annually for thousands of dispatchers. To ensure it meets your specific dispatch requirements, your Jeppesen Customer Success Manager will first analyze your existing flight planning needs, whether using JetPlanner or JetPlanner Pro. This analysis will confirm that Dispatch offers greater benefits for your operations. Following this confirmation, you will be offered a free trial of Jeppesen Dispatch, allowing you to thoroughly evaluate the product within your own operational environment and determine its suitability. How long will the transition to Jeppesen Dispatch take? The transition typically takes between a few days to several weeks, depending on the complexity of your operation and integration requirements. The implementation process begins with your Jeppesen Customer Success Manager establishing a tailored transition timeline together with you. An initial assessment will review your current dispatch operations, including your existing product and all connected third-party systems. What support is available during and after the transition? Our implementation team provides comprehensive support throughout the transition process, including system configuration, integration assistance, and user training. Post-implementation, you will have access to free virtual training for your team, ongoing technical support and resources to ensure continued success. Ready to get started? Ready to upgrade to Jeppesen’s next-generation flight planning? Contact our team now to map out your transition and see how Jeppesen Dispatch can immediately boost your flight planning operations. CTA NEEDED