Dispatch Solutions

When it comes to dispatch, you need accurate, timely data that you can depend on for maximum efficiency and safety. When you use our Dispatch Products, rest assured you’re using the most state-of-the-art, reliable and trusted solutions available. Dispatch Products include a comprehensive portfolio of dispatch support tools – Jeppesen Dispatch, Weather, NOTAM, Weight and Balance, and Receiver Autonomous Integrity Monitoring (RAIM).

Receiver Autonomous Integrity Monitoring (RAIM) is a technology developed to assess the integrity of signals in a GPS receiver system. It’s particularly important in safety-critical GPS applications used in aviation navigation. RAIM enabled GPS can be certified as a primary means of navigation in transoceanic flights, as well as for supplemental navigation in domestic flights enroute or in non-precision approaches.

RAIM meets the demands of area navigation (RNAV) and Required Navigation Performance (RNP) specifications to facilitate more efficient design of airspace and procedures, which may result in improved safety, access, capacity, predictability, operational efficiency and environmental conditions. Specifically, improved access and flexibility for point-to-point operations help enhance reliability and reduce delays by defining more precise terminal area procedures. They also can reduce emissions and fuel consumption.
RAIM and RNAV procedures provide benefits in all phases of flight, including departure, enroute, arrival, approach and transitioning airspace. For example, RNAV Standard Terminal Arrivals Routes (STARs) can provide the following:

• Increase predictability of operations
• Reduce controller/aircraft communications
• Reduce fuel burn with more continuous vertical descents
• Reduce miles flown in Terminal Radar Approach Control (TRACON) airspace
• Reduce interaction between dependent flows in multiplex airspace

Jeppesen flight planning includes integrated RAIM reports. Jeppesen also offers a unique ‘watch’ service where a customer’s list of airports can be stored and compared to the GPS NOTAMs as they are issued, thereby providing a regular warning system to which their dispatchers can refer without the need to submit a flight plan to the tool.  The Jeppesen/DWI system also conducts its RAIM analysis using an algorithm that is ‘more conservative’ than the actual FMS algorithms so they do not need to be obtained by the FMS manufacturers. It also now offers a RAIM web interface for non-flight planning customers.  We also offer a regularly scheduled RAIM service that automatically conducts the analysis and sends an email to the customer with selected airports and forecasted outages, depending on the aircraft.

Flight Dispatch Services provide global flight planning support for all phases of flight that are regulatory compliant and customized to each customer’s unique operation. Our 24/7/365 team works with you to fill any operational gap to enable your business to be more efficient and risk adverse. We bring decades of industry competitive expertise along with exceptional service delivery.

• Continuous flight dispatch support takes the burden off over-scheduled crew or operations staff required to multi-task. This can also result in reduced turnover and retraining costs.
• Operational efficiency is increased when mission planning and dispatch are outsourced as crew and pilots can concentrate on core functions instead of diverting attention to self-manage flight planning tasks and disruptions.
• Dispatches are key decision makers for the operational part of the flight, streamlining the flight planning process and reducing the number of touch points.
• After-hours and back-up support ensures business continuity and only having to pay for what you need.
• Customers who buy this service do not need to purchase a flight planning solution or other dispatch related product thus reducing investment spending and operational costs.

• Accessible and immediate support. Personalized dedicated account assistance available, with multilingual personnel available to meet your diverse needs.
• Scalable offerings to rapidly adjust to changing environments for all your flight operations requirements. Customizable services to meet your unique demands and operational structure.
• Comprehensive ground handling, fueling and security arrangements, in addition to hotel, ground transportation, catering and general travel services.
• After-hours and back-up support to enhance your flight department and alleviate resource constraints or to allow your staff and crew to focus on other aspects of the operation.
• Strict adherence to SLAs to ensure consistent quality service delivery performance and customer satisfaction rates above industry standards.

• Users can effortlessly download/upload, email and fax trip information quickly from a central location to anywhere worldwide.
• Customer-specific web portals allow complete visibility to view and track flight status, enable communications and execute rapid self-service change control and customizations.
• Paperless flight release delivery provided by Jeppesen FliteBrief enables users to effectively manage the content and distribution of crew flight briefing packages, as well as flight status.