Jeppesen Flight Dispatch

Flight Dispatch Services provide expert and personalized services for commercial airlines and corporate flight departments.

Flight Dispatch Services provide global flight planning support for all phases of flight that are regulatory compliant and customized to each customer’s unique operation. Our 24/7/365 team works with you to fill any operational gap to enable your business to be more efficient and risk adverse. We bring decades of industry competitive expertise along with exceptional service delivery.

Customized Best-in-Class Service

Flight Dispatch Services are responsive, personalized and follow procedures that are unique to the customer’s operation and specific dispatch needs. We solve aviation’s most complex tasks and remove operational burdens to streamline the flight planning process.

Enhanced Resource Management Support

  • Continuous flight dispatch support takes the burden off over-scheduled crew or operations staff required to multi-task. This can also result in reduced turnover and retraining costs.
  • Operational efficiency is increased when mission planning and dispatch are outsourced as crew and pilots can concentrate on core functions instead of diverting attention to self-manage flight planning tasks and disruptions.
  • Dispatches are key decision makers for the operational part of the flight, streamlining the flight planning process and reducing the number of touch points.
  • After-hours and back-up support ensures business continuity and only having to pay for what you need.
  • Customers who buy this service do not need to purchase a flight planning solution or other dispatch related product thus reducing investment spending and operational costs.

Extraordinary Service Delivery

  • Accessible and immediate support. Personalized dedicated account assistance available, with multilingual personnel available to meet your diverse needs.
  • Scalable offerings to rapidly adjust to changing environments for all your flight operations requirements. Customizable services to meet your unique demands and operational structure.
  • Comprehensive ground handling, fueling and security arrangements, in addition to hotel, ground transportation, catering and general travel services.
  • After-hours and back-up support to enhance your flight department and alleviate resource constraints or to allow your staff and crew to focus on other aspects of the operation.
  • Strict adherence to SLAs to ensure consistent quality service delivery performance and customer satisfaction rates above industry standards.

Dispatch Expertise and Risk Mitigation

All dispatchers have extensive airline experience, hold FAA aircraft dispatcher certifications and follow strict regulatory compliant processes to mitigate risk and ensure the safety of all flights.

While handling complex route planning, dispatchers proactively take into account multiple operational factors that could impact a flight.

Ease of Use and Transparency

  • Users can effortlessly download/upload, email and fax trip information quickly from a central location to anywhere worldwide.
  • Customer-specific web portals allow complete visibility to view and track flight status, enable communications and execute rapid self-service change control and customizations.
  • Paperless flight release delivery provided by Jeppesen FliteBrief enables users to effectively manage the content and distribution of crew flight briefing packages, as well as flight status.

Partnership with World Fuel Services

  • Gain the pricing power for the world’s largest reseller of fuel
  • Instant availability of fueling at over 3,500 airfields
  • 24/7 fuel dispatch and pricing quotes
  • All-inclusive pricing — no surprises on invoices
  • Online ordering service using customer-specific pricing

Additional resources

Here is more detailed information about this product and what it can do for you.

Want to know more?

Learn more about how Dispatch Services can be a solution for your operation or set up a live demo by contacting us using the button below.